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Your Privacy Matters to Us

We collect and handle your personal information with strict controls so you can play with confidence.

Account security encryptedPayment data protectedYour rights explained clearlyAccess your data anytimeContact us for requests

Explore the Lobby Read FAQ

The Information We Collect and Why

mpored link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with mpored link, we ask for your name, email, phone number and date of birth so we can verify your identity and comply with local law. We also collect payment information — bank account details, DANA, OVO, GoPay and QRIS identifiers

1
— to process deposits and withdrawals securely. We track your gameplay, deposits, withdrawals and login times to detect fraud, prevent unauthorised access and improve account safety. Where local law permits, we may also collect your IP address and device information to protect your account from suspicious
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activity. All of this data is encrypted and stored on secure servers; we never share it with third parties unless required by local law or your explicit consent.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

NEED PRIVACY HELP?

How to Contact Us About Your Data

Team online

Live Chat

Our support team answers privacy questions in real time during lobby hours. Open your account, tap the chat icon in the lobby footer and ask about your data access or deletion request.

Email Support

Send a privacy request to our data team and we'll respond within 7 business days. Include your account username and the action you'd like to request — view, update or remove your data.

Account Settings

You can download, view or update your personal information directly in your account settings. Go to Profile > Privacy & Data to see what we hold and make changes instantly.

HOW WE SAFEGUARD

Data Protection in Practice at mpored link

Your account privacy is built into every part of our platform. We use industry-standard encryption for all payment transactions, enforce strict access controls on employee records and audit our data storage regularly.

Encryption

All personal and payment data is encrypted in transit and at rest using 256-bit SSL certificates. Your deposit and withdrawal information never travels unencrypted across the internet.

Payment Security

DANA, OVO, GoPay and QRIS transactions use tokenisation so we never hold your full banking details. Third-party payment processors handle the final settlement after we verify the amount.

Access Control

Only authorised staff can view your personal data, and only for account support or fraud prevention. All access is logged and reviewed monthly to detect unauthorised queries.

Data Retention

We keep your account data for the lifetime of your membership plus 90 days after closure. You can request deletion earlier through your account settings or by contacting support.

Audit Trail

We audit privacy practices and data handling quarterly to meet international standards. Results are available on request from our compliance team.

Your Rights

You have the right to access, correct, update or delete your data. Request any change in Account Settings or email our data team and we'll confirm the update within 7 days.

Frequently Asked About Our Privacy Policy

Yes. Go to your account settings, select Privacy & Data, then choose Download My Data. We'll package your profile information, deposit and withdrawal history, and gameplay records into a single file within 3 business days.

Payment details are tokenised and deleted within 30 days of your final withdrawal. Your transaction history remains visible in your account for audit purposes, but the actual bank account or DANA/OVO/GoPay identifier is not stored long-term.

Your account becomes inactive immediately. We keep your personal and gameplay data for 90 days in case of dispute, then permanently delete it. Your transaction history with us stays archived for compliance reasons, but personal identifiers are removed.

We do not sell or share your data with marketing companies. We share information only with payment processors needed to complete your DANA, OVO, GoPay or QRIS transaction, and with authorities where local law requires it.

All data is encrypted using 256-bit SSL, stored on servers with physical security, and accessed only by authorised staff. We conduct security audits quarterly and report results to our compliance team for continuous improvement.

Yes. Open your account, go to Profile > Account Information and edit your name, email or phone number instantly. For date of birth or identity document changes, contact support and we'll verify the update within 24 hours.

Submit a deletion request through your Account Settings or email our data team. We'll anonymise your personal identifiers within 14 days while retaining transaction records for financial compliance and fraud prevention where local law permits.

Your Privacy Matters to Us

How to Contact Us About Your Data

Live Chat

Email Support

Account Settings

Data Protection in Practice at mpored link

Encryption

Payment Security

Access Control

Data Retention

Audit Trail

Your Rights

Frequently Asked About Our Privacy Policy

01 Can I download all my personal data from mpored link?

02 How long do you keep my payment information after I withdraw?

03 What happens to my data if I close my account?

04 Do you share my information with other companies?

05 How do I know my data is secure?

06 Can I update or correct my personal information?

07 What does mpored link do if I request to be forgotten?

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